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2015 Provider Survey

Mercy Medical Center is committed to making our organization a best-in-class place for providers to practice medicine, and your feedback is critical to helping us achieve this goal. To gather your ideas and comments most efficiently, we launced a Provider Survey in September/October of 2015.

Curious to know what Mercy has done in response to the survey results? Click here for the Action Plan! 

There were a total of 237 providers who took the survey for a response rate of 54.9% which is consistent to last year’s response rate given the increased survey pool. The percentage of engaged providers is up from 43% in 2014 to 51.6% in 2015. The percentage of loyal providers is also up from 30.1% in 2014 to 34.3% in 2015.

Identified top strengths for 2015 include:

  • Clinician Recognition
  • Supportive Culture
  • Access to Appointments and Consults
  • Effective EMR/EHR Strategy
  • Sharing of Information

Top survey opportunities for 2015 include:

  • Leadership Opportunities
  • Teamwork/Working Relationships
  • Confidence in Executive Team and Medical Staff
  • Patient Care
  • Two-way Communication

∗To see the entire results report click here.∗

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701 10th Street SE | Cedar Rapids, IA 52403 | 319-398-6011