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**2015 Provider Survey Action Plan**

Curious to know what Mercy has done in response to the survey results? Click here for the Action Plan!

2015 Provider Survey

Mercy Medical Center is committed to making our organization a best-in-class place for providers to practice medicine, and your feedback is critical to helping us achieve this goal. To gather your ideas and comments most efficiently, we launced a Provider Survey in September/October of 2015.

There were a total of 237 providers who took the survey for a response rate of 54.9% which is consistent to last year’s response rate given the increased survey pool. The percentage of engaged providers is up from 43% in 2014 to 51.6% in 2015. The percentage of loyal providers is also up from 30.1% in 2014 to 34.3% in 2015.

Identified top strengths for 2015 include:

  • Clinician Recognition
  • Supportive Culture
  • Access to Appointments and Consults

Top survey opportunities for 2015 include:

  • Leadership Opportunities
  • Teamwork/Working Relationships
  • Confidence in Executive Team and Medical Staff

∗To see the entire results report click here.∗

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