2015 Provider Survey
Mercy Medical Center is committed to making our organization a best-in-class place for providers to practice medicine, and your feedback is critical to helping us achieve this goal. To gather your ideas and comments most efficiently, we launced a Provider Survey in September/October of 2015.
Curious to know what Mercy has done in response to the survey results? Click here for the Action Plan!
There were a total of 237 providers who took the survey for a response rate of 54.9% which is consistent to last year’s response rate given the increased survey pool. The percentage of engaged providers is up from 43% in 2014 to 51.6% in 2015. The percentage of loyal providers is also up from 30.1% in 2014 to 34.3% in 2015.
Identified top strengths for 2015 include:
- Clinician Recognition
- Supportive Culture
- Access to Appointments and Consults
- Effective EMR/EHR Strategy
- Sharing of Information
Top survey opportunities for 2015 include:
- Leadership Opportunities
- Teamwork/Working Relationships
- Confidence in Executive Team and Medical Staff
- Patient Care
- Two-way Communication